Payments
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Paypal, Paypal pay later, Paypal credit, SEPA, IDEAL, Sofort, Giropay, EPS, Bancontact, BLIK, Przelewy24, Mybank, Venmo, creditcard.
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You can add your discount code at checkout!
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As a small business, I have a special exemption scheme for small businesses, this means I don’t have to charge BTW!
Shipping
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Yes I do! Please note that some non-EU countries charge additional fees and taxes.
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I ship from monday to saturday. Orders for items that are ready to ship that are placed before 13:00 (CET) will be shipped the same day, orders that are placed for items that need to be made will be shipped once the item is ready. Please check the description of the item to see the estimated shipping time.
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If the received track and trace code doesn't provide you any information, please get in touch with me so I can help locate your package. The contact page provides you with multiple ways to contact me.
Return policy
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All products (except for made to order and custom items) are accepted to be returned and fully refunded if the products returns undamaged and you applied for a return within 14 days. Make sure to fill in the return form and follow the instructions that are emailed to you.
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Yes, the return costs are for the buyer, I don't provide free shipping for returns.
Product info
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A sustainable sample is either a clothing item made from second hand material or is a sample from a made to order piece.
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I try my best to be as sustainable as I can! Sustainable samples are made from second hand clothing to prevent waste or are samples from made to order items. The made to order items are made to your measurements to make sure they fit well and are only made when ordered to prevent waste.
Other
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Yes you can! Email me at midheavensbydvg@gmail.com to discuss the options.
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Absolutely! Contact me at midheavensbydvg@gmail.com to discuss ideas.
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Yes I am! Contact me at midheavensbydvg@gmail.com to get in touch.